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Instructional Designer (The Big Know)

This is a contract-to-hire role scheduled to start as soon as mid-January. The role is full-time with a possibility to shift to full-time, regular employment in May.

Launched out of GoKart Labs in 2014, The Big Know is globally recognized as a learning technology leader because of our intuitive learning platform and high-end content production. We create world-class online courses for leading companies like UnitedHealthcare, P&G and Optum. In 2018 we launched Being, a Netflix-inspired course series where best-selling authors, celebrities and industry experts teach employee wellbeing.

Why This Job Is Important
This role is essential to the delivery of high-end learning content to our clients. This role will work directly with our clients to ensure we deliver products that they need and love. The instructional designer will design and develop innovative and interactive customized sales and product training courses for corporate clients from various industries. The successful candidate will be a self-starter with proven success on complex high-profile development projects and leading instructional design initiatives through applying best practices in e-learning.

What You Will Be Doing

  • Design instructional materials for a variety of delivery methods, including e-learning, m-learning, and blended
  • Provide well-written instructional content for the intended audiences
  • Bring an innovative perspective on product designs
  • Analyze the client’s training needs in order to scope the instructional design appropriately to their needs
  • Practice exemplary customer service using active listening and strong professionalism
  • Present to and consult with business clients on a regular basis in order to develop and deliver strong learning solutions
  • Manage large, complex, and high-impact instructional design initiatives

What You Are Good At

  • You can prioritize and manage multiple course development deliverables at once effectively
  • You are extremely organized
  • You have strong verbal and writing skills
  • You thrive in a dynamic, fast-paced environment
  • You communicate well and have excellent people skills
  • You have the ability to establish effective, professional relationships in a collaborative virtual working environment
  • You can collaborate well with teams and key project players to deliver the optimal learning solutions
  • You utilize advanced critical thinking skills in your work
  • You regularly investigate new or improved tools, technology, or methodologies that may help you and your team members perform more effectively

What You Have Done

  • You have over five years of combined experience in: instructional design, curriculum development, or sales training design; e-learning or m-learning development, ILT, and asynchronous virtual learning or development; consulting
  • You have extensive experience writing storyboards and scripts for use in e-learning
  • You have worked in global teams
  • You have preferably earned a Bachelor’s degree or higher
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